We value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Note:

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

Collection of Personally Identifiable Information and other Information

When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

We use data collection devices such as Cookieson certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. Cookiesare small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a cookie.

We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies, meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

Additionally, you may encounter Cookiesor other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

If you choose to buy on the Website, we collect information about your buying behaviour.

If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

Use of Demographic / Profile Data / Your Information

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our Website.

We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.

Cookies

A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive. The cookies do not contain any of your personally identifiable information.

Sharing of personal information

We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

Links to Other Sites

Our Website links to other websites that may collect personally identifiable information about DentistDekho.com is not responsible for the privacy practices or the content of those linked websites.

Security Precautions

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Choice/Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.

If you want to remove your contact information from all DentistDekho.com lists and newsletters, please visit send us an email to unsubscribe@DentistDekho.com

Advertisements on DentistDekho.com

We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

Your Consent

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

DentistDekho.com

An Asaapa undertaking
Regent Tower, Race Course Circle,
Vadodara 390007
Gujarat, India

Email: legal@DentistDekho.com
Time: Mon to Sat (9:00 to 18:00)

Questions?

Please contact us regarding any questions regarding this statement.

Cookie Policy

DentistDekho.com uses cookies and similar technologies to help provide, protect, and improve the DentistDekho.com Platform. This policy explains how and why we use these technologies and the choices you have.

A cookie is a small data file that is transferred to your device (e.g. your phone or your computer). For example, a cookie could allow us to recognize your browser, while another could store your preferences. There are two types of cookies used on the DentistDekho.com Platform: (1) “session cookies” and (2) “persistent cookies.” Session cookies normally expire when you close your browser, while persistent cookies remain on your device after you close your browser, and can be used again the next time you access the DentistDekho.com Platform.

We also use other technologies with similar functionality to cookies, such as web beacons, pixels, mobile identifiers, and tracking URLs, to obtain Log Data (as described in the Privacy Policy). For example, our email messages may contain web beacons and tracking URLs to determine whether you have opened a certain message or accessed a certain link.

Why DentistDekho.com Uses These Technologies

We use these technologies for a number of purposes, such as:

To enable you to use and access the DentistDekho.com Platform and the Payment Services.
To enable, facilitate and streamline the functioning of and your access to the DentistDekho.com Platform.
To better understand how you navigate through and interact with the DentistDekho.com Platform and to improve the DentistDekho.com Platform.

To serve you tailored advertising (on the DentistDekho.com Platform and on third party websites).
To show you content (e.g., advertisements) that is more relevant to you.

To monitor and analyze the performance, operation, and effectiveness of the DentistDekho.com Platform and DentistDekho.com advertisements.
To enforce legal agreements that govern use of the DentistDekho.com Platform.

For fraud detection and prevention, and investigations.

For purposes of our own customer support, analytics, research, product development, and regulatory compliance.
Third Parties
We may also allow certain business partners to place these technologies on the DentistDekho.com Platform. These partners use these technologies to (1) help us analyze how you use the DentistDekho.com Platform, such as by noting the third party services from which you arrived, (2) market and advertise DentistDekho.com services to you on the DentistDekho.com Platform and third party websites, (3) help us detect or prevent fraud or conduct risk assessments, or (4) collect information about your activities on the DentistDekho.com Platform, other sites, and/or the ads you have clicked on. For example, to help us better understand how people use the DentistDekho.com Platform, we work with a number of analytics partners, including Google Analytics. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser by clicking here.
Third parties may also use such tracking technologies to serve ads that they believe are most likely to be of interest to you and measure the effectiveness of their ads both on the DentistDekho.com Platform and on other websites and online services. Targeting and advertising cookies we use may include Google, and other advertising networks and services we use from time to time. For more information about targeting and advertising cookies and how you can opt out, you can visit the Network Advertising Initiative’s opt-out page, the Digital Advertising Alliance’s opt-out page, or http://youronlinechoices.eu. To opt out of Google Analytics for display advertising or customize Google display network ads, you can visit the Google Ads Settings page. To the extent advertising technology is integrated into the DentistDekho.com Platform and you opt-out of tailored advertising, you may still receive advertising content. In that case, the advertising content will just not be tailored to your interests. Also, we do not control any of these opt-out links and are not responsible for the availability or accuracy of these mechanisms.

Third Party Social Plugins

The DentistDekho.com Platform may use social plugins provided and operated by third parties, such as Facebook’s Like Button. As a result of this, you may send to the third party the information that you are viewing on a certain part of the DentistDekho.com Platform. If you are not logged into your account with the third party, then the third party may not know your identity. If you are logged in to your account with the third party, then the third party may be able to link information or actions about your interactions with the DentistDekho.com Platform to your account with them. Please refer to the third party’s privacy policies to learn more about its data practices.

Your Choices

Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies by visiting the Help portion of your browser’s toolbar.

Flash cookies operate differently than browser cookies, and cookie management tools available in a web browser will not remove flash cookies. To learn more about how to manage flash cookies, you can visit the Adobe website and make changes at the Global Privacy Settings Panel.

Your mobile device may allow you to control cookies through its settings function. Refer to your device manufacturer’s instructions for more information.

If you choose to decline cookies, some parts of the DentistDekho.com Platform may not work as intended or may not work at all.

If you choose to decline cookies, some parts of the DentistDekho.com Platform may not work as intended or may not work at all.

Non Discrimination Policy

Our Commitment
The DentistDekho.com community is committed to building a world where people from every background feel welcome and respected, no matter how far they have traveled from home. This commitment rests on two foundational principles that apply both to dentistdekho.com’s dentists and/or dental professionals and guests/patients: inclusion and respect. Our shared commitment to these principles enables every member of our community to feel welcome on the DentistDekho.com platform no matter who they are, where they come from, how they worship, or whom they love. DentistDekho.com recognizes that some jurisdictions permit, or require, distinctions among individuals based on factors such as national origin, gender, marital status or sexual orientation, and it does not require dentists and/or dental professionals to violate local laws or take actions that may subject them to legal liability. DentistDekho.com will provide additional guidance and adjust this nondiscrimination policy to reflect such permissions and requirements in the jurisdictions where they exist.

We are all committed to doing everything we can to help eliminate all forms of unlawful bias, discrimination and intolerance from our platform. We want to promote a culture within the DentistDekho.com community—dentists and/or dental professionals, guests/patients, service providers, home owners, service users and people just considering whether to use our platform—that goes above and beyond mere compliance. To that end, all of us, DentistDekho.com employees, dentists and/or dental professionals, service providers, users and guests/patients alike, agree to read and act in accordance with the following policy to strengthen our community and realize our mission of ensuring that everyone can belong, and feels welcome, anywhere.

Inclusion – We welcome guests/patients of all backgrounds with authentic hospitality and open minds. Joining DentistDekho.com, as a dentists and/or dental professional, service provider, user or guest, means becoming part of a community of inclusion. Bias, prejudice, racism, and hatred have no place on our platform or in our community. While dentists and/or dental professionals & service providers are required to follow all applicable laws that prohibit discrimination based on such factors as race, religion, national origin, and others listed below, we commit to do more than comply with the minimum requirements established by law.

Respect – We are respectful of each other in our interactions and encounters. DentistDekho.com appreciates that local laws and cultural norms vary around the world and expects dentists and/or dental professionals, service providers, home owners, users and guests/patients to abide by local laws, and to engage with each other respectfully, even when views may not reflect their beliefs or upbringings. dentistdekho.com’s members bring to our community an incredible diversity of background experiences, beliefs, and customs. By connecting people from different backgrounds, DentistDekho.com fosters greater understanding and appreciation for the common characteristics shared by all human beings and undermines prejudice rooted in misconception, misinformation, or misunderstanding.

DentistDekho.com dentists and/or dental professionals & service providers may not:

Decline a guest/patient based on race, color, ethnicity, national origin, religion, sexual orientation, gender identity, or marital status.

Impose any different terms or conditions based on race, color, ethnicity, national origin, religion, sexual orientation, gender identity, or marital status.

Post any listing or make any statement that discourages or indicates a preference for or against any guest on account of race, color, ethnicity, national origin, religion, sexual orientation, gender identity, or marital status.

Gender

DentistDekho.com dentists and/or dental professionals & service providers may not:

Decline to provide a service to a guest/user/patient based on gender.

Post any listing or make any statement that discourages or indicates a preference for or against any guest on account of gender.

Disability

DentistDekho.com dentists and/or dental professionals may not:

Decline a guest based on any actual or perceived disability.

Impose any different terms or conditions based on the fact that the guest has a disability.

Substitute their own judgment about whether a service and/or product meets the needs of a guest with a disability for that of the prospective guest.

Inquire about the existence or severity of a guest’s disability, or the means used to accommodate any disability. If, however, a potential guest raises his or her disability, a dentists and/or dental professional/service provider may, and should, discuss with the potential guest/users whether the listing/service meets the potential guest’s needs.

Prohibit or limit the use of mobility devices.

Charge more ior other fees for guests/patients with disabilities.

Post any listing or make any statement that discourages or indicates a preference for or against any guest on account of the fact that the guest has a disability.

Refuse to communicate with guests/patients through accessible means that are available, including relay operators (for people with hearing impairments) and e-mail (for people with vision impairments using screen readers).

Refuse to provide reasonable service, including flexibility when guests/patients with disabilities request modest changes in your rules, such as bringing an assistance animal that is necessary because of the disability, or using an available parking space near the service location.

DentistDekho.com dentists and/or dental professionals may:
Provide factually accurate information about the service’s features (or lack of them), allowing for guests/patients with disabilities to assess for themselves whether the service and/or location is appropriate to their individual needs.

Personal Preferences

DentistDekho.com Dentist and/or Dental Professionals may:
Except as noted above, DentistDekho.com Dentist and/or Dental Professionals may decline service based on factors that are not prohibited by law. For example, except where prohibited by law, DentistDekho.com Dentist and/or Dental Professionals may decline service to guests/patients with pets, or to guests/patients who smoke.

Nothing in this policy prevents a Dentist and/or Dental Professional from turning down a patient on the basis of a characteristic that is not protected under the civil rights laws or closely associated with a protected class. For example, an DentistDekho.com Dentist and/or Dental Professional may turn down a patient who wants to smoke in a Clinic/Hospital.

When guests/patients are turned down. Dentist and/or Dental Professionals should keep in mind that no one likes to be turned down. While a Dentist and/or Dental Professional may have, and articulate, lawful and legitimate reasons for turning down a potential patient, it may cause that member of our community to feel unwelcome or excluded. Dentist and/or Dental Professionals should make every effort to be welcoming to guests/patients of all backgrounds. Dentist and/or Dental Professionals who demonstrate a pattern of rejecting guests/patients from a protected class (even while articulating legitimate reasons), undermine the strength of our community by making potential guests/patients feel unwelcome, and DentistDekho.com may suspend Dentist and/or Dental Professionals who have demonstrated such a pattern from the DentistDekho.com platform.

Specific Guidance for applicable Countries

Some countries or communities may allow or even require people to make accommodation distinctions based on, for example, marital status, national origin, gender or sexual orientation, in violation of our general nondiscrimination philosophy. In these cases, we do not require Dentist and/or Dental Professionals/service providers to violate local laws, nor to accept guests/patients that could expose the Dentist and/or Dental Professionals to a real and demonstrable risk of arrest, or physical harm to their persons or property. Dentist and/or Dental Professionals/Service Providers who live in such areas should set out any such restriction on their ability to Dentist and/or Dental Professional particular guests/patients in their listing, so that prospective guests/patients are aware of the issue and DentistDekho.com can confirm the necessity for such an action. In communicating any such restrictions, we expect Dentist and/or Dental Professionals to use clear, factual, non-derogatory terms. Slurs and insults have no place on our platform or in our community.

What happens when a Dentist and/or Dental Professional does not comply with our policies in this area?

If a particular listing contains language contrary to this nondiscrimination policy, the Dentist and/or Dental Professional will be asked to remove the language and affirm his or her understanding and intent to comply with this policy and its underlying principles. DentistDekho.com may also, in its discretion, take steps up to and including suspending the Dentist and/or Dental Professional from the DentistDekho.com platform.

If the Dentist and/or Dental Professional improperly rejects guests/patients on the basis of protected class, or uses language demonstrating that his or her actions were motivated by factors prohibited by this policy, DentistDekho.com will take steps to enforce this policy, up to and including suspending the Dentist and/or Dental Professional from the platform.

As the DentistDekho.com community grows, we will continue to ensure that dentistdekho.com’s policies and practices align with our most important goal: To ensure that guests/patients and Dentist and/or Dental Professionals feel welcome and respected in all of their interactions using the DentistDekho.com platform. The public, our community, and we ourselves, expect no less than this.

Intellectual Property Policy
Policy on notification of alleged intellectual property (“IP”) infringements

DentistDekho.com (“DentistDekho”) respects the intellectual property rights of others and expects its users to do the same.

It is dentistdekho.com’s policy, in appropriate circumstances and at its discretion, to disable and/or terminate the account or access of users who repeatedly infringe or are repeatedly charged with infringing the copyrights or other intellectual property rights of others.

DentistDekho.com will respond to claims of IP infringement committed using the DentistDekho.com website and mobile application (the “Site and Application”) that are reported to DentistDekho.com Ireland UC following this IP Policy.

If you are an IP owner, or are authorized to act on behalf of one, please report alleged IP infringements taking place on or through the Site and Application by completing the following Notice of Alleged Infringement and delivering it to DentistDekho.com Ireland UC as described below.

Upon receipt of the Notice as described below, DentistDekho.com will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged material from the Site and Application.

Notice of Alleged Infringement (“Notice”)
Identify the specific protected work that you claim has been infringed, or – if multiple works are covered by this Notice – you may provide a representative list of the works that you claim have been infringed.

Identify the material that you claim is infringing (or to be the subject of infringing activity) and that you believe should be removed or access to which should to be disabled, and information reasonably sufficient to permit us to locate the material, including at a minimum, if applicable, the URL of the link shown on the Site and Application where such material may be found.
Provide your mailing address, telephone number, and, if available, email address.

Include both of the following statements in the body of the Notice:

“I hereby state that I have a good faith belief that the disputed use of the identified material is not authorized by the IP owner, its agent, or the law (e.g., as a fair use).”

“I hereby state that the information in this Notice is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the IP rights that are allegedly infringed.”

Provide your full legal name and your electronic or physical signature.

Deliver this Notice, with all items completed, to DentistDekho.com Ireland UC:

DentistDekho.com
Notice of Alleged Infringement
An Asaapa undertaking
Regent Tower, Race Course, Vadodara 390007, Gujarat, IN
copyright@DentistDekho.com